⚡ SoloTools

1. Information We Collect

1.1 Account Information

• Email address
• Password (encrypted)
• Payment information (handled by Paddle)

1.2 Usage Data

• Files uploaded (for processing only, not stored permanently)
• API requests and feature usage
• IP address and browser information

1.3 SoloWarm Specific

• Email addresses connected for warmup
• Warmup email metadata (not content)
• Authentication tokens (encrypted)

2. How We Use Your Information

• Provide and maintain our services
• Process payments and subscriptions
• Send important service updates
• Improve our tools and user experience
• Prevent fraud and abuse

3. Data Storage and Security

3.1 Security Measures

• Encryption in transit (HTTPS/TLS)
• Encrypted database storage
• Regular security updates
• Access controls and monitoring

3.2 Data Retention

We retain your data only as long as necessary:

• Account data: Until account deletion
• Uploaded files: Deleted immediately after processing
• Usage logs: 90 days
• Payment records: As required by law

4. Third-Party Services

We use trusted third parties:

• Paddle: Payment processing
• OpenAI: AI processing for SoloPDF
• Google: Gmail integration for SoloWarm
• Hosting Provider: Infrastructure

Each third party has their own privacy policies and security standards.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account and data
• Export your data
• Opt-out of marketing emails

6. Cookies and Tracking

We use minimal cookies:

• Essential cookies for authentication
• No third-party tracking cookies
• No advertising cookies

7. Children's Privacy

Our services are not intended for users under 13. We do not knowingly collect data from children.

8. International Users

By using SoloTools, you consent to the transfer and processing of your data in accordance with this policy.

9. Changes to This Policy

We may update this privacy policy. We will notify you of significant changes via email.

10. Contact Us

For privacy-related questions or to exercise your rights:

Email: privacy@solotools.app

Address: SoloTools, Digital Services